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REPAIRING A WATER LINE LEAK
Did you know that if you have a leak in your service line (between your water meter and your house), that line needs to be chlorinated and flushed prior to making the repair and closing the line? Heavy bacteria and E. coli can be in the dirt and debris around the line break. When a line is repaired, it causes a vacuum and pulls water backward – in this case - toward the house. If some of the debris from the leak area gets into the line and isn’t flushed properly, it then gets into the water lines in the house and can cause illness. Adding chlorine such as a pool chlorine prior to closing the line will disinfect that line and keep the drinking water safe. If you have any questions about how to make a service line repair yourself, please contact a licensed plumber.

 
NEW! PAY YOUR BILL BY PHONE
In addition to paying your bill with the options listed under the "Pay My Bill" section of this site, members may now pay their bill by phone. Call 1-888-993-9176 and follow the prompts. You must know your account number and the amount owed which are both listed on your invoice. The same credit card processing fees and rules apply to phone payments as to online credit card payments. Phone payments cannot be taken by our office staff, but must go through this special secure phone number: 1-888-993-9176.




 
Sprinkler System Backflow Testing
All new sprinkler systems must be installed with an RPZ (Reduced Pressure Zone) device, tested for backflow and the report must be filed in our office. Please click on the links to the left for "Backflow" or contact us if you have any questions.
 
 
WATERING RESTRICTIONS
Twice a week watering permitted if necessary: even numbered addresses water on Monday & Thursday; odd numbered addresses on Tuesday & Friday. Sprinkler or irrigation systems are prohibited from operating between the hours of 10 am and 6 pm year round.
 
 This website provides general information. If you wish to speak to someone directly, please contact the business office at (972)564-1250. The office is open Monday through Thursday from 8:00 A.M. until 5:30 P.M.